Salesforce Administrator

By November 30, 2020December 15th, 2020Careers
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Business Summary

We provide a warm and friendly environment where you can be yourself.  Our culture is built around the belief that each team members efforts have a direct impact on the success of the rest of the team.  We strive to support and add value in our partnerships.

Job Description:

This is a unique opportunity to be part of a new consulting division within our company. We have worked in the past with many Salesforce consulting firms and have many times been disappointed with the client experience, communication and follow-up. We are looking for an administrator that will not only manage our highly customized instance but to also lead and help grow a new division within our consulting firm for new clients. You would get the administrative support and management of our company and would be responsible for delivering the service internally and externally.

Responsibilities:

  • Manage Salesforce instances on day-to-day basis as responsible System Administrator
  • Oversee Salesforce administration, configuration, and data migration tasks
  • Drive adoption of Salesforce and identify pain points related to adoption and usage of the platform
  • Collaborate with internal and external stakeholders on solutions related to Salesforce
  • Work with product owners to identify solutions and understand when configuration, code, or 3rd party solutions are appropriate in Salesforce
  • Achieve and maintain Salesforce certifications
  • Collaborate with management for successful engagement and project completions
  • Develop technical skills and abilities on the Salesforce platform
  • Excellent problem-solving skills
  • Excellent communication and teamwork skills
  • Good customer service skills
  • Ability to work alternate schedule, overtime, nights, and weekends

Qualifications:

  • 3+ years’ previous experience working with Salesforce
  • Experience maintaining user roles and profiles, configuring validation rules, workflow rules, triggers, formula fields, creating custom objects, setting permissions, and enabling field level security in Salesforce
  • Experience integrating Salesforce with other applications
  • Experience using Salesforce.com data tools (Data Loader, Microsoft Excel Connector, Demand Tools, etc.)