Support Service Telecom Analyst

By December 1, 2020December 15th, 2020Careers
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Business Summary

We provide a warm and friendly environment where you can be yourself.  Our culture is built around the belief that each team members efforts have a direct impact on the success of the rest of the team.  We strive to support and add value in our partnerships.

This job requires a patient and stable work style and consistency in dealing with repetitive routine. The job demands a cooperative, agreeable, and sympathetic listener who gets along with others and enjoys being helpful to them. A customer service, team-oriented focus is of utmost importance. The job requires attention to the details of work, handling then with better-than-average accuracy and with careful attention to the quality of the work. The focus is on working comfortably under close supervision within a stable, secure team. The pace of the job is steady and relatively unhurried, with an inclination to keep doing things the same way unless directed otherwise by a supervisor. When there is change in the structure of work or scope of responsibility, ample time will be provided to learn the new work thoroughly with opportunity for repetitive practice. If the job requires making decisions, such decisions will be made in close conference with the team and supervisors. When the job requires work to be completed under time pressures or in changing situations, management will provide close support and encouragement.

JOB CHARACTERISTICS

  • Steady, unhurried pace
  • Unchanging environment, with support and encouragement provided by management
  • Customer service, team-oriented, willing to do what is expected
  • Detail-oriented
  • Need not take risks
  • Careful, very cautious decisions made within clear guidelines and with the full support of the team and management
  • Will work harmoniously with the team throughout the whole work process
  • Unassuming, agreeable, relaxed communication style
  • Approachable and easy-going
  • Will respect and seek direction from others
  • If delegation is required, will follow up in a caring, non-threatening manner