Frequently Asked Questions

telecommunication services faqs

What type of telecom services does 180 Solutions analyze?

180 Solutions, LLC analyzes invoices for local lines, long distance, wireless, data, internet, cloud service and phone system maintenance agreements, as part of our telecom cost reduction service.

Why should I make the telecom cost reduction opportunity a priority?

According to research & advisory company, Gartner, “80% of businesses are being overcharged by the telecom carriers”…”Every month that goes by, organizations are losing money on their telecom expenses.”

What if 180 Solutions reviews my bills and doesn't find anything?

The telecom cost reduction opportunity is a Performance Based Service that is solely dependent upon 180 Solutions, LLC saving you money. If we do not save you any money you don’t owe us anything.

Why should organizations have their telecom invoices analyzed when my charges are the same each month?

There is a common misconception that contractual services for your telecom resources are the same every month. This is most often inaccurate. What is often overlooked are the non-contractual fees and rate changes that can occur for services under those contracts

How much of my time is involved when 180 Solutions analyzes the organizations telecom expenses?

Very little of our client’s time is required. 180 Solutions, LLC simply asks you to gather one month of telecom bills for each provider of local, long distance, wireless, internet/data and cloud services. All validation, negotiation and market-based research is done by 180 Solutions, LLC, including confirmation of the changes.

Why should business engage with 180 Solutions, LLC when they have someone in IT/Accounts Payable who looks over telecom expenses?

All employees of 180 Solutions, LLC are W2 employees who have prior experience, a minimum of 20-years, working for the various telecom providers. These individuals have first hand knowledge of industry billing practices and years of experience analyzing Customer Service Records (CSR’s) and validated each Universal Services Orderings Code (USOC), within. Vendor invoices simply don’t contain the level of information needed to validate telecom expenses. This leads to billing practice of “trending” , when processing the invoices for payment. Billing inaccuracies are truly not the fault of the person or persons tasked with telecom expense management within organization, when they are purposely provided limited and incomplete information to validate your companies telecom validate.

What can possibly be uncovered that hasn’t already been scrutinized on my company’s telecom bills?

First off, it is not the fault of any individual employee or organization when certain errors and overcharges are not identified, because of the way telecom billing systems code their user’s invoices. Vague descriptors, industry specific codes and price elasticity fees are just some of the problems that plague an invoice. 180 Solutions, LLC has assembled a group of former telecom employees who are experienced in reading each client’s Customer Service Record and invalidating each Internal Vendor Code.

180 Solutions LLC
698 Oldefield Commons Drive
Suite #9
Greenwood, IN  46142

Contact Us
Phone: (317) 644-2800
Email: solutions@180solutions.com

Connect with 180 Solutions

Support
(855) 644-2800

180 Solutions LLC
698 Oldefield Commons Drive
Suite #9
Greenwood, IN  46142

Contact Us
Phone: (317) 644-2800
Fax: (800) 514-5830

Support
(855) 644-2800

Connect with 180 Solutions